Damage Excess Amount

Drivers 23 – 75 years old excess £500

3.5 tonne Horsebox Important Information

– Our (Rising Sun Bloodstock Limited) Insurance covers the vehicle for self-drive and driver services but not the horses being transported at all. You are responsible for your horse/horses and any licences/insurances needed. Please make sure you have insurance cover.
– The horse area must be cleaned and washed out before returning otherwise a £30 cleaning fee will be charged. 
– No smoking in cab. Fee of £50 will be charged if we believe this has happened.
– All rubbish in the cab should be removed or a cleaning Fee of £30 will be charged.
– The vehicle must be returned before 7PM (late Fee £25 an hour thereafter).
– Driver/Hirer of vehicle will be responsible for any damage, speeding fines, parking fines, and overloading the horsebox.
– Fuel must be the correct amount when returned. (£50 Fee plus amount of fuel needed if not correct).
– Please do not leave horses unattended when tied up to the horsebox. Also, do not let your horse eat grass when tied up.
– Always use all partitions correctly and safely.
– You are responsible for your horse at all times

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Driver/Hirer restrictions include:

a) Persons under 23 or over 75 years of age

b) Persons that have held a UK or EU driving licence for less than three years

c) Persons that have less than three years recent driving experience of a motor vehicle in the United Kingdom

d) Persons that have been convicted of an offence in connection with the driving of a motor vehicle or motorcycle and/or have had their driving licence suspended or endorsed with more than 6 penalty points within 5 years of the date of them driving

e) Persons with a disability or medical condition that must be notified to the DVLA

f) Persons that have had an insurance declined and/or renewal refused and/or any other special terms imposed and/or have had an insurance policy cancelled by an insurer

g) Persons who have been involved in an incident which is deemed as their fault, or two or more non-fault motor accidents/thefts/claims in the last five years

h) Persons engaged in any of the following occupations or professions:-

    a. Professional entertainment or theatrics

    b. Undergraduates or students age under 25 years

    c. Foreign Services personnel born outside of the United Kingdom

Damages

Please inform us of any damages that have occurred whilst in your care. We know accidents can happen, so please always inform us immediately. 

We take a pre-authorised damage deposit with a card machine on arrival. Please read the details about damage deposit fees below. We also have accident report forms for you to fill in. Please request one on your return or one can be emailed over to you.

When collecting a horse box or trailer we will walk you around the vehicle pointing out any damages. Customers are welcome to take proof of damages for your own records.

Please note we are not always around on your return, so we will check the horsebox over when one of our team members is back.

The damage deposit is a holding fee only, never cash, only via a valid card. It will be listed as “pending transaction” on your bank account. The holding fee doesn’t actually take the amount out of your account. If horsebox/equipment comes back as it should then the holding fee will be cancelled.

It normally takes 3-7 days for the “pending transaction” to be cancelled from the customer's bank accounts. If after 7 working days your funds have not been released please contact your bank, this is not something we control. 

Damage Deposit fee for 3.5 tonne horsebox- £150 per horsebox. 

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